SUPPORT

Frequently asked questions.

Can't find the answer? Email us at support@edgeforensics.io

Getting Started

What brokers and platforms does Edge Forensics support?

How do I export my trades from Tradovate?

How do I export from NinjaTrader?

I trade on TopstepX. Can I use Edge Forensics?

How many trades do I need for a meaningful analysis?

How does the AI analysis work?

What are the 14 behavioral patterns you detect?

What is the Risk Score?

What is the Edge Score?

How long does analysis take?

How accurate is the pattern detection?

What does the free tier include?

What does Pro add?

What is the Founder's Pass?

Can I cancel my Pro subscription?

Is my trade data safe?

Does Edge Forensics store my CSV file?

Who can see my report?

Can I delete my data?

My CSV won't parse — what's wrong?

The analysis failed or timed out — what do I do?

My P&L in the report doesn't match my broker statement.

I hit my rate limit. When can I analyze again?

Your first analysis is free. No credit card required.